Following is a list of error and message codes the web application logs for any transaction. To learn more about the error codes for the appliance/SKFS, please follow the link here.
Code |
SKSO-WS-ERR-1000 |
Message |
An unexpected error occurred. Please check server logs for details |
Explanation |
Generic message when there is an error at the Server side. |
Code |
SKSO-WS-ERR-1001 |
Message |
An account with this username already exists |
Explanation |
This error occurs when attempting to create a new username that is already in use on the FIDO Server. |
Code |
SKSO-WS-ERR-1002 |
Message |
An account with this username does not exist. |
Explanation |
This error occurs if logging in with a username that doesn't exist in the FIDO Server. |
Code |
SKSO-WS-ERR-1003 |
Message |
Session Timeout |
Explanation |
Generic message when the user takes too long to click on the security key, the session times out. |
Code |
SKSO-WS-ERR-1004 |
Message |
The user is unauthorized to perform this action. |
Explanation |
Generic message if the user is not authorized to perform any action. |
Code |
SKSO-WS-ERR-1005 |
Message |
An account with this email already exists. Please use a different email |
Explanation |
Generic message when the user tries to register with an already existing email. |
Code |
SKSO-WS-ERR-1006 |
Message |
The registration link is invalid, please try again. |
Explanation |
Generic message when there is an error at the Server side. |
Code |
SKSO-WS-ERR-1007 |
Message |
Unauthorized authenticator used. Please try using a valid one |
Explanation |
If the policy restricts specific authenticators for a domain, this error will occur. For more information, consult the StrongKey Policy Module. |
Code |
SKSO-WS-ERR-1008 |
Message |
Username cannot be empty |
Explanation |
Message when a user tries to "register" or "authenticate" without providing the username. |
Code |
SKSO-WS-ERR-1009 |
Message |
New registrations are not allowed |
Explanation |
This error occurs if the property "skso.cfg.property.fido.allow.new.registration" is set to False and User tries a new registration. |
Code |
SKSO-ERR-5000 |
Message |
Internal error\: {0} |
Explanation |
Generic error for any Internal error. |
Code |
SKSO-ERR-5001 |
Message |
Error returned while calling the SKFS\: {0} |
Explanation |
Occurs if there was some error calling the FIDO Server. |
Code |
SKSO-ERR-5002 |
Message |
Unable to retrieve username from the database\: {0} |
Explanation |
Occurs if the application is unable to fetch username. |