Product Documentation

Following is a list of error and message codes the web application logs for any transaction. To learn more about the error codes for the appliance/SKFS, please follow the link here.

 

Code

SKSO-WS-ERR-1000

Message

An unexpected error occurred. Please check server logs for details

Explanation

Generic message when there is an error at the Server side.

Code

SKSO-WS-ERR-1001

Message

An account with this username already exists

Explanation

This error occurs when attempting to create a new username that is already in use on the FIDO Server.

Code

SKSO-WS-ERR-1002

Message

An account with this username does not exist.

Explanation

This error occurs if logging in with a username that doesn't exist in the FIDO Server.

Code

SKSO-WS-ERR-1003

Message

Session Timeout

Explanation

Generic message when the user takes too long to click on the security key, the session times out.

Code

SKSO-WS-ERR-1004

Message

The user is unauthorized to perform this action.

Explanation

Generic message if the user is not authorized to perform any action.

Code

SKSO-WS-ERR-1005

Message

An account with this email already exists. Please use a different email

Explanation

Generic message when the user tries to register with an already existing email.

Code

SKSO-WS-ERR-1006

Message

The registration link is invalid, please try again.

Explanation

Generic message when there is an error at the Server side.

Code

SKSO-WS-ERR-1007

Message

Unauthorized authenticator used. Please try using a valid one

Explanation

If the policy restricts specific authenticators for a domain, this error will occur. For more information, consult the StrongKey Policy Module.

Code

SKSO-WS-ERR-1008

Message

Username cannot be empty

Explanation

Message when a user tries to "register" or "authenticate" without providing the username.

Code

SKSO-WS-ERR-1009

Message

New registrations are not allowed

Explanation

 This error occurs if the property "skso.cfg.property.fido.allow.new.registration" is set to False and User tries a new registration.

Code

SKSO-ERR-5000

Message

Internal error\: {0}

Explanation

 Generic error for any Internal error.

Code

SKSO-ERR-5001

Message

Error returned while calling the SKFS\: {0}

Explanation

Occurs if there was some error calling the FIDO Server. 

Code

SKSO-ERR-5002

Message

Unable to retrieve username from the database\: {0}

Explanation

 Occurs if the application is unable to fetch username.